Privacy policy
Privacy & Cookie Policy Cutting Drink Mix — by Hepactiv — www.hepactiv.com
Our commitment to protecting your personal data is what builds trust between you and our services, with full transparency. Hepactiv guarantees respect for your personal data and the confidentiality of our customers (referred to below as "Your Data").
Hepactiv takes all necessary precautions to protect your data against disclosure, loss, or alteration. This data is only kept for as long as necessary to process it. You can access and update it at any time through your account on www.hepactiv.com.
1. Who Are You? When we say "you," this refers to: customers of www.hepactiv.com who have placed an order, customers who created an account without ordering, and visitors browsing without an account or order.
2. Why Do We Process Your Data? 2.1 When do we collect your data? When you visit the Site (cookies), create an account, place an order, or subscribe to our newsletter. This data is used to process your orders, improve your browsing experience, prevent fraud, and manage refunds and reviews. 2.2 Your browsing activity, based on your consent. 2.3 Order processing, customer support, delivery, and marketing, based on performance of our contract with you. 2.4 Customer reviews, based on your consent or our legitimate interest. 2.5 Payment security and fraud prevention, based on performance of our contract and our legitimate interest. 2.6 Advertising operations, lead management, statistics, and campaigns, based on your consent or our legitimate interest.
3. Where Does Your Data Go? Your data is shared with Hepactiv's internal teams. It is not shared with third parties, except: service providers (payment, customer support, delivery, IT development), our reviews management platform, and advertising networks and marketing partners.
4. Data Retention Leads: 3 years from last contact. Orders and customer accounts: 5 years of active storage, plus 5 years of archival storage after that. Payment data: for the duration of the card's validity plus 1 day, with no intermediate archiving.
5. Your Rights You have the right to access, correct, or update your data; request limitation of processing; request deletion, subject to legal, accounting, and tax obligations; opt out of marketing communications via the unsubscribe link in any newsletter or by contacting us; and request data portability or withdraw consent at any time.
To exercise your rights, contact us at contact@hepactiv.com or by mail at Hepactiv, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, 82801, United States. We respond within one month.
6. Cookies 6.1 What is a cookie? A text file placed on your device while browsing, allowing us to recognize your device on future visits. Only the party that set a cookie can read or modify its information. 6.2 Types of cookies we use: essential cookies (site functionality and orders), analytics and personalization cookies (optional), and advertising cookies (relevant ads, set by Hepactiv or third parties). 6.3 Third-party cookies are governed by their own policies and are not required for using the Site. 6.4 Social media share buttons may identify you if you are logged into those networks. See the privacy policies of Facebook, X, and Google for details. 6.5 You can configure your browser to accept, refuse, or delete cookies at any time. Refusing certain cookies may affect your experience on the Site.
7. International Data Transfers Where our service providers are located outside the United States, any transfer is carried out in accordance with applicable regulations and appropriate safeguards. For more information, contact us at contact@hepactiv.com.
8. Security Measures Hepactiv implements technical and organizational measures appropriate to the level of risk. Hepactiv is compliant with PCI DSS standards for payment card security.
9. Profiling and Automated Decisions Hepactiv may use automated processing to offer certain payment options and streamline customer identification. If fraud risk is assessed as too high, certain payment methods may not be offered. You may request human review at any time and object to an automated decision.
10. Policy Updates This policy is updated whenever necessary to remain compliant with applicable regulations. Any change is published on www.hepactiv.com with its date.
Hepactiv | www.hepactiv.com | contact@hepactiv.com 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, 82801, United States Last updated: July 2026